18 Jan 2017

Terms and Conditions

Access and use of citizenmatters.in website is provided by the organisation subject to the following terms:

By using citizenmatters.in website, you agree to the terms and conditions of use.

The organisation may change these terms anytime by posting changes online.

Usage of citizenmatters.in website

You may not copy, reproduce, republish, download, post, broadcast, print, transmit, make available to the public, or otherwise use citizenmatters.in content in any way except for your own personal, non-commercial use in which case content should be accordingly credited to citizenmatters.in;

You agree not to use your comments to advertise or to solicit anyone to buy or sell products or services; If you agree to these terms and then violate them and become a consistent problem for us or our site’s other users, we can and will ban you from using this free public service.

DISCLAIMER

GENERAL

All information on the website is provided on an ‘as is’ basis, without warranty or guarantee of any kind, express or implied.

Under no circumstances will Oorvani be liable for any of the following losses or damage (whether such losses where foreseen, foreseeable, known or otherwise): (a) loss of data; (b) loss of revenue or anticipated profits; (c) loss of business; (d) loss of opportunity; (e) loss of goodwill or injury to reputation; (f) losses suffered by third parties; or (g) any indirect, consequential, special or exemplary damages arising from the use of citizenmatters.in regardless of the form of action.

Oorvani does not warrant that services/tools contained in citizenmatters.in will be uninterrupted or error free, that defects will be corrected, or that Oorvani or the server that makes it available are free of viruses or bugs.

CONTENT

Articles and reports on citizenmatters.in are authored by a team of journalists, city experts, government officials and academicians in addition to staff writers. We make every effort to ensure accuracy and veracity of sources. If you find any of the material to be in error, do contact us, and we will make every effort to address your concern.

Citizen Journalism: We also welcome and accept articles from informed citizens who have detailed information about specific city concerns and matters, by virtue of their participation, association, or independent observation. These reports are therefore as witnessed and understood by the authors themselves. Oorvani accepts no liability or responsibility for them. Citizen Journalists take a pledge and are expected to adhere to the highest principles of ethics, including fairness, accuracy, thoroughness, independent and transparency.

Citizen comments under articles: We do not accept libellous, defamatory or accusatory comments against individuals or groups in our articles. Please read our commenting policy before proceeding. If you have evidence implicating an individual or group, follow the instructions in our commenting policy and send it to us first.

Consumer complaints: Consumer complaints and vendor experience narratives can come to us through citizen articles and comments under other articles. We do not verify such complaints and reviews. We believe consumers have a constructive motive if and when they share their grievances. We encourage businesses to share their version too. If consumers are however making a defamatory or libellous allegations against a business, and not commenting on the product or service alone, comments will be edited suitably or deleted.

Opinion sections are the views of their authors, and do not necessarily represent the policies or positions of the organisations they work for. Opinions on these pages are also not the views of the editors of Citizen Matters; our own views are published as ‘editorials’; the editors may also write opinion pieces under their individual names.

We welcome alternate opinions. If you are a writer with expertise in an area and should you have opinions contrary to the material we publish, please feel free to send them to us.

Liasoning with government and providing fee payment/regulatory services: Citizen Matters is an independent news magazine and a forum. It does NOT laison with government agencies on behalf of citizens. For instance, we do not provide or facilitate any services such as payment of property tax, etc. However, readers or contributors with expertise who are responding to public queries on various local topics such as regulations and taxation may offer to provide services for a fee or otherwise. Such interactions are between citizens at their own risk, has no bearing on Citizen Matters. Further, Citizen Matters takes no responsibility for them and assumes no liability for outcomes.

ADVERTISING

The criteria by which we select and display advertisements from other organisations are internal to our organisation. In addition, we reserve the right to reject any messages or advertisements whose appearance in citizenmatters.in will, in our judgement, not be in the best interests of this publication. We further reserve the right to do so without providing the reasons for our decision, except to ombudsmen and media-watch organisations. Also, the inclusion of advertisements and messages from other organisations on citizenmatters.in does not constitute endorsement of such organisations, or their products and/or services, by us.

We welcome your inputs to making Citizen Matters a better publication.